We live in an era where time is money, in Sevilla Datacenter we know it and that is why we offer our customers our Remote Hands solution. What is it? We can easily explain it to you, if you need to make a change in the machine housed in our facilities, for example, change the hard disk 3 and place it in number 5, one of our operators will go and make the change for you. It's that simple!
In addition, in the age of the Internet and search engines a millisecond can make a difference and with our 24-hour remote hands service we make it easy for you to be the reference in your sector or market.
24 hours remote hands service
We have a 24-hour remote hand service. Therefore, in case of emergency do not hesitate to call us immediately, because with this service we intend to be always by your side when you need us the most. With our remote hands you will not have to move to check the status of your equipment or to perform any operation. We take care of everything.
In addition, we have a service network so that you can access your IPMIs/Ilo/iDracs in case of hardware problems or reinstallation.
Sevilla Datacenter, we care about your equipment and your business
The 24-hour remote hand service is available 365 days a year. However, the first job of this type does not involve any cost for the user (if carried out during office hours). It will only be necessary to pay for the following orders, as well as those made at weekends.
Nevertheless, at Sevilla Datacenter we complete this immediate service with a team of professionals specialized in the field who are in charge of performing an ocular revision personally. Our team of experts not only gives telephone support at all times, but also performs inspections of all machines.
The feedback from customers on this service that we have been offering for a few years now is really good, as they find the peace of mind and availability that they are looking for. We always meet the needs of the customer, listening to them and being resolutely.
If you are also interested in having this 24-hour remote hand service in your company, don't wait any longer to contact us. We have the experience and knowledge necessary to help you regardless of the city or country you are in. National and international quality support. We are waiting for you!